Last Updated: [30/06/2025]
Welcome to Autel India (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services.
By using our website (shop.autel.co.in) and its services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal data:
- Personal Information: Name, phone number, shipping address, billing address, email ID, etc.
- Payment Information: Credit/debit card or UPI details (processed securely through third-party payment gateways).
- Device & Usage Info: IP address, browser type, location, and pages visited (via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and promotional emails (you can opt out anytime)
- Improve our website experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data.
We may share it only with:
- Trusted third-party partners (payment gateways, courier companies, etc.) for order processing
- Legal authorities if required by law
4. Cookies & Tracking Technologies
We use cookies to:
- Track website activity and performance
- Personalize user experience
- Remember your preferences
You can disable cookies through your browser settings, but some site features may not work properly.
5. Data Security
We use secure SSL encryption and other industry-standard measures to protect your data. However, no method of online transmission is 100% secure.
6. Your Rights
You have the right to:
- Request access to your personal data
- Ask us to update or delete your data
- Opt out of marketing emails at any time
To exercise your rights, contact us at Marketing@autel.co.in
7. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices. Please read their policies separately.
8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the latest date.
10. Contact Us
If you have any questions about this Privacy Policy, reach out to:
📧 Email: Marketing@autel.co.in
📞 Phone: +91 9866427513
📍 Address: Hyderabad